1. What types of custom keyboards do you offer?
We offer a wide range of custom mechanical keyboards, including fully bespoke builds, high-quality pre-built options, and modification services for existing keyboards. You can choose from various switches, keycaps, layouts, and lighting options to create a keyboard that fits your unique style and needs.
2. How do I start a custom keyboard build with Boardwalk Adventures?
To start a custom build, simply contact us through our website or email us at help@boardwalkadventures.com. We’ll guide you through the design process, help you select components, and keep you updated throughout the build.
3. What if I don’t know which switches or keycaps to choose?
No worries! We offer design consultations to help you select the best switches and keycaps based on your typing preferences and aesthetic preferences. Feel free to reach out to us for personalized recommendations.
4. How long does it take to complete a custom keyboard build?
The time required for a custom build can vary depending on the complexity of the design and current demand. Typically, custom builds take between 2 to 6 weeks from the time you place your order to when your keyboard is shipped. We’ll keep you informed of the progress throughout the process.
5. Do you offer repairs or maintenance for custom keyboards?
Yes, we offer repair and maintenance services for custom keyboards, including fixing unresponsive keys, cleaning, and replacing worn-out parts. Contact us to discuss your repair needs and get a quote.
6. Can I return or exchange a custom keyboard?
Due to the personalized nature of custom keyboards, returns and exchanges are generally not accepted. However, if you experience any issues with your keyboard upon receipt, please contact us within 7 days so we can address the problem.
7. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times will vary based on your location. During checkout, you can see the available shipping options and costs for your region.
8. How can I stay updated on new products and promotions?
To stay updated on our latest products, promotions, and news, sign up for our newsletter on our website. You can also follow us on social media for regular updates and announcements.
9. Do you offer gift cards?
Yes, we offer gift cards that can be used for any products or services on our website. Gift cards are a great option for keyboard enthusiasts who want to choose their own customizations.
10. How can I contact customer support?
For any questions or support, you can reach us via email at support@boardwalkadventures.com or use the contact form on our website. We’re here to help and will respond to your inquiries as quickly as possible.